Refund & Shipping Policy

Last Updated: May 08 2018

All defined terms used below shall have the meanings set forth in our Terms of Use.

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.

Returns

All merchandise sold are not eligible for return.

Shipping

All shipping will be fulfilled by our partners. We do not handle any shipping and fulfilment, and will not be liable for any shipping related issues.

If you have any enquiries, please email us at [email protected].  We will require a receipt or proof of purchase.

Refunds and Exchanges

All merchandise sold are non-refundable and non-exchangeable. Unless goods received is faulty or incorrect.

To be eligible for a refund or an exchange, your merchandise must be unused and in the same condition that you received it and must be in the original packaging, and within 7 days of the delivery date.

If you have any enquiries, please email us at [email protected], We will assist you in your request and We will investigate the issue with our partners.

Delivery Policy

Terms & Conditions:

  1. Upon placing your order, the order is expected to reach the customer’s location around 5 – 15 business working days, depending on the customer’s location and the availability of the goods.
  2. There is no delivery charges within Singapore.

Please feel free to contact us via any channel below:

  1. Via our hotline at 65-6631 8349
  2. Via our email at [email protected]

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.